In general, we offer a 7-day no-questions-asked return policy, however, this policy varies by product – we strongly recommend you check each product’s return eligibility mentioned in the Shipping and Returns tab on the product page.

For eligible products, you must place a return request within 7 calendar days of receiving your order, so long as the returned products are unused, and have all their original packaging and intact.

Exceptions to this policy include:

Certain products for which the product page explicitly states as “Final Sale”.
Any returned item that is received in damaged condition, or with parts missing, or is not in its original condition.
Any item where the return request is initiated more than 7 calendar days after delivery.
Only regular priced items may be refunded. Sale Items are not eligible for refund or exchange.

We are committed to ensuring that your products reach you safely and securely. However, in the rare event that you have received a damaged or incorrect product, please submit a return request within 7 calendar days of receiving your order. Once the refund request is approved, we will you provide free replacement / Refund as applicable. Please mention your order number when you reach out to us.

Damaged product must be accompanied by a photo of damage product along with the packaging it was shipped in so a UPS claim can be field.

For Prepaid Orders
A credit will automatically be applied to your original method of payment within 7 days of approval of the refund.

For Store Credit
You will receive a store credit in the form of a gift card that will be valid for a period of 1 year on future purchases.
Finally, please note that only the product cost (less restocking fee, if applicable) will be refundable. Costs related to shipping, custom packaging, etc. will not be eligible for a refund.

It usually takes 20-25 working days for you to receive a replacement product or refund.